Terms

Below are explained the most important booking conditions. Our terms and conditions can be found at the bottom of the page.

Terms and Conditions of Reservation

Upon receipt of a reservation, you will receive an automatic confirmation by email. Within a 1 day you will receive the final reservation confirmation. 25% of the total amount must be paid within 2 weeks of the final booking confirmation. The remaining amount must be paid no later than 4 weeks before arrival. For reservations made within 4 weeks of arrival, the total amount due must be paid at the same time as the reservation. Any deposit will be refunded to your account within one week of departure after deduction of any damages. If payment terms are exceeded, we reserve the right to cancel the reservation.

Cancelation

A. Within 14 days of the date of the reservation confirmation, the reservation may be cancelled without charge, except for reservations made within 28 days of arrival.
B. Cancellations between 21 days from the date of the reservation confirmation and months before arrival will be charged 15% of the total rent.
C. Cancellations between 3 months before arrival and 2 months before arrival will be charged 50% of the total rent.
D. Cancellations between 2 months before arrival and 1 month before arrival will be charged 75% of the total rent.
D. Cancellations between 1 month before arrival and the day of arrival will be charged 90% of the total rent.
E. In case of cancellation on the day of arrival, earlier departure or later arrival than booked there will be no refund of payments made.

Cancellation fund conditions

We offer our guests the opportunity to participate in the cancellation fund. The costs are 5% of the total booking or invoice amount with the exception of the tourist tax. There is no further charge for participation in this fund.
If your planned vacation cannot take place, or must be cut short due to one of the following circumstances / causes, the amount already paid for the unspent days of your vacation at Camping Zwinderen will be refunded 100%.
Circumstances:

1) Serious illness or death of yourself
2) Serious illness or death of your partner or child
3) Serious illness or death of persons who were to go or be on vacation with you.
4) Serious illness or death of parents/parents-in-law
5) Serious illness or death of brother, sister, brother-in-law, sister-in-law, grandchildren

In order to claim compensation from the cancellation fund, a medical certificate must be provided in all cases regarding the illness or death. Participation in the cancellation fund can only be accepted if the participation is made immediately at the time of reservation or within 10 days of the reservation date. Without participation in the cancellation fund, regular cancellation policies apply.

General Terms and Conditions

Privacy Statement

Personal data is carefully processed and secured by us. In doing so, we adhere to the requirements of the General Data Protection Regulation (AVG). Camping Zwinderen is the data controller of the website. Because our data processing operations fall within the statutory exemption regulations, they have not been reported to the Dutch Data Protection Authority (CBP). In this privacy statement we explain what personal data we collect and use and for what purposes.

This privacy statement was last updated on September 23, 2019.

Data capture and processing

By using our website, you may leave certain information with us. We collect and store data that you choose to voluntarily provide to us. This may include personal data. You can provide personal data to us in both active and passive ways. Data that is actively provided refers to data that you enter yourself on the website or send to us by e-mail, for example. In addition, the website may automatically store data, sometimes without you being aware of it. In that case, it is passively provided data. In this privacy statement you will find exactly which actively and passively provided data are processed and for what purposes. Data that is no longer needed will be deleted. You have the right to request access to and correction or deletion of your data. Please see the contact information at the bottom of this privacy statement. To prevent abuse and/or fraud, we may ask you to identify yourself adequately in doing so.

Information requests

If you make an information or offer request to us, we will store the data necessary to process your information or offer request. We use this information to contact you in response to your information request.

E-mail

If you fill in a contact form on the website or send us an e-mail, the data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for a complete response or handling.

Provision to third parties

We do not provide the data you provide to us to third parties, unless this is necessary in the context of a contract you enter into with us or when this is required by law. Moreover, in a case of suspected fraud or abuse of our website, we may hand over personal data to the competent authorities.

Newsletter

We offer a newsletter through which we want to inform interested parties about our products, services and related issues. Your email address will only be added to the list of subscribers with your explicit consent. Each newsletter also contains a link that allows you to unsubscribe. The newsletter subscriber database is not provided to third parties.

Data security

We use appropriate security procedures, including to prevent unauthorized access to personal data.

Clicking behavior and visit data

General visit data is maintained on the website. In this context, in particular the IP address of your computer, any user name, the time of request and the data that a visitor’s browser sends may be recorded and used for statistical analyses of visit and click behavior on the website. We try to anonymize this data as much as possible. We do not provide this data to third parties.

Use of cookies

We use cookies on our website. A cookie is a simple small file that is sent with pages of the website and stored by your browser on your computer’s hard drive. This allows us, among other things, to combine different retrievals of pages of the website and analyze the behavior of users. You can refuse the use of these cookies, although this may limit the functionality and ease of use of the website.

We consider all cookies on our website to be necessary and will always be loaded. If you wish to disable these cookies you can use the Google Analytics Opt-out Browser Add-on. This Add-on prevents visitor activity information from being shared with Google Analytics.

You can also easily block and delete cookies yourself at any time via your Internet browser. You can set your Internet browser to notify you when a cookie is placed. You can also indicate that certain cookies should not be placed. For this option, check your browser’s help function. Deleting cookies in your browser may affect the enjoyable use of this website. Some tracking cookies are placed by third parties who, among other things, display advertisements to you through our website. You can delete these cookies centrally at www.youronlinechoices.eu.

We also use social media related cookies. With this, social media such as for example Facebook and LinkedIn register which articles and pages you share via their social media sharing buttons. They may also contain tracking cookies that track your web browsing habits.

Please be aware that if you do not want cookies, we can no longer guarantee that our website will work completely properly. You may lose some of the site’s features or even be unable to access the site at all. In addition, refusing cookies also does not mean that you will not see any ads at all. The ads are then only no longer tailored to your interests and may therefore be repeated more often.

How to adjust your settings varies by browser. If necessary, consult the help function of your browser, or click on one of the links below to go directly to your browser’s manual.

Google services

Our website uses certain services provided by Google that may involve the use of cookies and other techniques, such as Google Analytics, to keep track of how users use the website. The information thus obtained, including the address of your computer (IP address), will be transmitted to and stored by Google on their servers in the United States.

Google uses this information to track how our website is used, to provide us with reports on the website and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on Google’s behalf. We have no influence on this.

Third party websites

This privacy statement does not apply to third party websites that are connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy statement of these websites before using them.

Your Rights

We are aware that you have the following rights with respect to your data:

  • The right to contact us freely and at reasonable intervals to request that we inform you whether personal data about you is being processed;
  • The right to object to the processing of personal data about you for the purposes of direct marketing;
  • The right to have personal data about you corrected, supplemented, deleted, or blocked if it is factually inaccurate, incomplete, irrelevant, or is otherwise processed in violation of a legal requirement;
  • The right to object to the processing of personal data about you because of your special personal circumstances.

If you wish to make a request to us based on the above rights, please contact us. We may ask you for proof of your identity for verification purposes.

Change of Privacy Statement

We reserve the right to make changes to this privacy statement. It is therefore recommended that you consult this privacy statement regularly, so that you are aware of these changes.

Contact details

Questions about our privacy policy or questions regarding access to and changes in (or deletion of) your personal data can be directed at any time to:
info@campingzwinderen.nl
Or by mail to:
Camping Zwinderen
Toldijk 20a
7864TL Zwinderen

We are registered with the Chamber of Commerce under registration number 74830333.